At ENVIE New York, we strive to deliver a product you will love and a shopping experience that is both enjoyable and stress-free. ENVIE New York will accept new, unworn merchandise returned within 7 days for store credit only. Returns that do not meet our policy will not be accepted and will be sent back to you.
- Email firstname.lastname@example.org for a return slip with authorization number and return address (return slips must be included in all returns)
- Place all jewelry back in original packaging
- Send jewelry and return slip to the address provided (for your protection, please use an insured couriers and always retain receipt)
- Once received, ENVIE New York will issue credit for the full amount of the merchandise (Shipping costs are not covered)
** Custom orders and clearance items are final sale **