Return Policy

At ENVIE New York, we strive to deliver a product you will love and a shopping experience that is both enjoyable and stress-free.  ENVIE New York will accept new, unworn merchandise returned within 7 days for store credit only.  Returns that do not meet our policy will not be accepted and will be sent back to you.

Return Process:

  • Email for a return slip with authorization number and return address (return slips must be included in all returns)
  • Place all jewelry back in original packaging
  • Send jewelry and return slip to the address provided (for your protection, please use an insured couriers and always retain receipt)
  • Once received, ENVIE New York will issue credit for the full amount of the merchandise (Shipping costs are not covered)

** Custom orders and clearance items are final sale **